Support & help

Search for a service or company, pick a service and a time slot, and confirm. Depending on the company you can pay online by card or pay on site after your visit.

Some companies confirm each booking manually. You'll get an email and a notification as soon as they respond. If the company doesn't respond within 72 hours, the booking is automatically cancelled and any card reservation is released.

The amount is only reserved on your card when you book. If the booking is confirmed instantly it's charged right away; if the company needs to approve it first, it's charged at approval. If the booking is declined or expires, the reservation is released and you pay nothing.

Go to Appointments and use the cancel button on your booking. Each company sets its own cancellation deadline (for example 24 hours before), so cancellation may be closed near the appointment — contact the company directly in that case.

Enter your email and we send you a one-time code — no password to remember or leak. You can also sign in with Apple or Google. If you use Apple's “Hide My Email”, your account shows a private relay address; that's normal.

The company can mark the booking as a no-show. If you have recent no-shows, your next bookings may require the company's approval instead of being confirmed instantly.

Go to your Profile page from the menu, update your details, and click Save.

Open the menu, scroll to Language and Theme, and select your preferences.

On your Profile page under “Your data & account” you can download all your data as a file, or schedule your account for deletion. Deletion takes effect after 7 days, and you can cancel it any time before then.